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Field Communications Operations Administrator
United State Of America
Feb 07, 2019
Salary: Negotiable
Experience 4.0-8.0 years
Job Category Oil and Gas Support Jobs
Employment Type Full time
Industry Oil & Gas
Skill Field Comm / SCADA
Role Other Oil and Gas Support Jobs
Designation Other
Education High School Diploma
No. of vacancies 1
About Company

Anadarko’s mission is to deliver a competitive and sustainable rate of return to shareholders by developing, acquiring and exploring for oil and natural gas resources vital to the world’s health and welfare.

Job Description

Job Summary

Anadarko is looking to fill positions for Field Communications Operations Administrators to support our field sites throughout the Delaware basin in West Texas. These positions will require daily travel to these sites with potential to spend 2 to 5 hours per day driving between these sites. These positions are responsible to ensure the timely delivery of field communications projects, maintaining existing field communications infrastructure, and fostering good relationships with stakeholders, business partners, and vendors.

Qualifications


  • Four (4) years or more of relevant experience required.

  • In-depth understanding and troubleshooting skills of cabling infrastructure (Layer 1 - Fiber, Copper), common wired network devices, IP telephony, two-way radio, local area networks, wide area networks, and potential connectivity issues for each.

  • Understanding and troubleshooting skills of hardware, software and peripherals used in a common business environment. Includes PC computers, Servers, Microsoft Windows, Microsoft Server, and Microsoft Office suite.

  • Communication skills (written and verbal English is a must). Ability to work well with people and assess each customer's individual needs. Need to be able to communicate with people and businesses outside of the organization and company, which may include business stakeholders, vendors, and service providers.

  • Strong customer service ethos with experience in change management.

  • Excellent organizational skills including accurate records keeping and proper documentation.

  • Ability to work independently, self-organize, follow through without reminders, follow up, multi-task, follow processes and policies (including environmental & safety), and act as a contributing member of a team environment.

  • Experience with Project Management. Ability to manage projects as well as be a resource for projects.

Responsibilities

  • Work safely, and ensure all those working around them are working safely.

  • Work with Houston-based and local ITS teams to install, operate and maintain field communications systems.

  • Schedule formal change requests (CRQ) to field communications systems for firmware updates, security changes, and other configuration changes.

  • Unbox, inventory, test, and install field communications hardware at sites in the work region.

  • Work to join infrastructure to a cloud management platform, central management, and monitoring tools.

  • Documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT and business areas, detailing hardware installations, logically storing project files, and cross training.

  • Provide solutions to complex problems on the integration of various technologies including connectivity issues

  • Resolve operational, infrastructure or hardware incidents and request items. Working continuously on a task until completion or escalating to the next level support. Prioritizing and managing many open cases at one time.

  • Collaborate with IT, managers, and other stakeholders to develop an action plan for improved operations

  • Prepare written and verbal presentations and reports. Provide management with timely and accurate status reports.

  • Keep customer base informed of changes and issues within the data center environment.
  • Model a strong work ethic and take the lead on a variety of initiatives. Be flexible and willing to adapt to changing business requirements.

Education

High School Diploma or equivalent required.

College graduate in Computer Science, MIS, Engineering, or a related field preferred; Equivalent work experience pertaining to information technologies and/or telecommunications may be acceptable.

Certifications/Licenses

Valid driver's license with no restrictions that would prohibit driving a company vehicle is required.

Experience and/or certifications with Cisco, Linux, Cambium, Solarwinds, or other relevant certifications would be a plus.

Travel Requirements

There is potential to spend 2 to 5 hours per day driving between field sites throughout the Delaware basin. Actual times may vary depending on business need. Occasional business travel to The Woodlands, TX may be required.

Relocation

This position is not eligible for relocation.

Work Schedule
This position is on a 14/14 work schedule and may be required to work overtime, weekends, and holidays.

Anadarko does not offer sponsorship of employment-based non-immigrant visa petitions for this role.

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